TERMS AND CONDITIONS:
Terms and Conditions Making any payments (cash, credit card or otherwise) towards any tour constitutes your unconditional acceptance of all the terms and conditions stated in this tour brochure. Peregrinaciones Guadalupanas, Inc., shall be referred to as "PG" within this document. DOCUMENTS: US citizens require a valid passport. Other nationalities please inquire with the appropriate embassies. Passports must be valid for six months beyond the tour's return date. REGISTRATION AND DEPOSITS: A deposit of $500 per person is required upon registration along with a signed copy of the registration form. Registrations cannot be taken by telephone. Registrations are processed in the order received by PG. Balance of payment is due 90 days prior to departure. Late payment is subject to a $150 late fee. Late registrations (fewer than 90 days) must be accompanied by full payment by cashier’s check only (including the optional passenger travel protection program payment, if applicable), plus a $50 late fee and are subject to availability. PG reserves the right to cancel reservations that are not paid in full 75 days prior to departure and to charge cancellation fees/penalties indicated below. A $35 fee will be charged on all checks returned by our bank. CHANGES IN INVOICING: Please note that after initial invoicing, any requests for change in form of payment (cash discount vs. standard base) or in package (air inclusive vs. "land only") are subject to a $50 per person per change processing fee. INDIVIDUAL CANCELLATION FEES & REFUNDS: All cancellations must be received by PG in writing via certified mail or facsimile. PG will process your refund, minus a $150.00 cancellation fee. If a person cancels his/her trip: 1)$150 if cancelled at least 150 days prior to the tour's departure date; 2) $300 if cancelled 149 to 90 days prior to the tour's departure date; $400 plus any non-refundable amounts paid to and/or penalties assessed by airlines, hotels, or other suppliers of travel services (up to the total cost of the tour) if cancelled 89 to 8 days prior to the tour's departure date. NO REFUNDS for cancellations made 7 days or less prior to the tour's departure date. The above cancellation fees and/or penalties will also apply if you register for an optional extension or airline routing, and you decide to cancel or change any of these. PG strongly recommends the Passenger Travel Protection Program (see 'PASSENGER TRAVEL PROTECTION PROGRAM' below) TOUR OPERATION & CANCELLATION: While no changes are anticipated, PG expressly reserves the right to cancel all or any part of the tour or to make any changes to the itinerary, for any reason or whenever it deems it necessary for the comfort, convenience or safety of the tour participants. In the event of any alteration to the itinerary, every effort will be made to substitute the altered activity or accommodations with a comparable replacement. If a tour is cancelled in its entirety, full refunds will be issued within two weeks of such cancellation. This will constitute, in full PG’s obligation to you and PG bears no further responsibility beyond the full refund. PG shall not be held liable and hereby expressly disclaims liability for any loss, expense, damage or any consequential damages of any sort caused as a result of any tour cancellation or changes made to itinerary. Furthermore, PG is not responsible for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through PG. In no event shall PG’s liability exceed the amount actually paid by you to PG. CANCELLATION FEES BEYOND PG'S CONTROL: PG expressly disclaims any responsibility for any losses or expenses including any consequential damages incurred due to cancellation or alteration of the tour resulting from, but not limited to: cancellations due to travel advisories or warnings issued by the State Department or any other relevant authority, acts of war, terrorism, acts of God, natural disasters or any other circumstance beyond PG's control. In such cases, PG will assist you in requesting refunds for all services prepaid but not rendered, less a non-refundable $200 per person administrative fee. PG shall not be held responsible for any non-recoverable amounts disbursed to carriers or other service providers on your behalf. HEALTH: Most foreign countries do not conform to the U.S.A. Disabilities Act standard. PG cannot provide individual assistance to tour members for walking, dining, getting on and off motor coaches or other transportation vehicles. Participants who need such assistance must always be accompanied by a qualified companion and at their own expense. Furthermore, while PG cannot accept responsibility for providing access to all facilities included in a tour, PG will make every effort to assist in providing mobility aides to the extent feasible and with applicable costs borne by the participant. PG assumes no responsibility for the participant's inability to fully participate in the tour, nor can PG provide any refund for non-participation in any part of the tour. AIR TRANSPORTATION: All airline tickets are round /t rip economy class and are non-refundable unless specifically stated otherwise in writing. Any cancellation, itinerary changes, or failure to use confirmed space will be subject to penalties and/or fees levied by the airline at the time of ticketing. Airfare, airline carrier, and airline schedules are subject to change without notice. Passengers arranging their own flights are responsible for meeting the group at the first hotel of the group's itinerary. PG is not responsible for itinerary changes necessitated by changes in the airline's schedule. Airline and cruise fuel surcharges and security fee surcharges (if any) that occur after the date of printing of the brochure are the responsibility of the passenger. DEVIATIONS: Deviations from the group flight itinerary are not possible. If you wish to make your own airline arrangements and purchase the 'land only' version of the tour package, please contact your group coordinator for the 'land only’ group pricing. AIRLINE SEATING, FREQUENT FLYER & MEAL REQUESTS: Seating is on a group basis only. PG cannot accommodate individual requests. PG advises that you contact the airline for frequent flyer miles and special meal requests two weeks prior to departure. BAGGAGE: Baggage is always at risk. We strongly suggest that you bring only one piece of checked luggage and one carry-on. Porterage is included at hotels only for one piece of luggage; the passenger is always responsible for carrying carry¬-on luggage. No porterage is provided at airports. You are responsible for baggage fees for extra or overweight baggage. ACCOMODATIONS AND MEALS: Based on double/twin accommodations with private bathroom facilities (limited number of single rooms available). No reduction for triple rooms. Triple room consists of twin/double room plus a rollaway bed, and confirmation is based on availability. If no roommate is available for you or your roommate cancels prior to departure, a single supplement surcharge will apply. Meals are menu of the day as shown in the itinerary (B=Breakfast, L=Lunch, D=Dinner). SIGHTSEEING: By private motor coach with English-speaking guide/escort. Entrance fees included per final itinerary. PRICES: Pricing is based on exchange rates, fares applicable at the time of quotation and on minimum number of paying passengers stated in the brochure and is therefore subject to change. NOT INCLUDED: Passports and visas, meals not mentioned, beverages with meals, extras beyond standard menu, excess baggage, telephone calls, fuel surcharges, laundry, internet connection or any other items not explicitly stated as included. LIABILITY DISCLAIMER: PG ("PG") hereby expressly disclaims any and all liability for any personal injury, property damage, loss of baggage, accident, delay or irregularity, any claim for special or consequential damages or any other loss which may be occasioned by the acts and/or omissions, whether negligent, wrongful or intentional of any air carrier, hotel/motel or other lodging operator, railroad operator, bus operator, public transportation, sea carrier, local sightseeing company, tour operator, tour leader or spiritual director, any employees thereof, or for any other entity or individual not under the direct supervision and control of PG when engaged in conveying the passenger or in carrying out the arrangements of the tour, or otherwise in connection therewith. PG further disclaims any liability for any damages, losses or expenses incurred, or inconvenience caused, due to delay or changes in schedules defaults, over booking of hotels or airlines, sickness, weather , strikes, quarantines, acts of terrorism, construction, war, force majeure or other such events which are beyond PG's control. PG likewise disclaims any liability for statements, actions or inactions of any intermediary agents such as group administrators, spiritual directors, or tour leaders, travel agents or other intermediary involved with the selling, promotion or operation of PG's tours. Furthermore, to the fullest extent permitted by law, PG disclaims any liability for any damages or injuries, or other losses whatsoever, sustained or incurred as a result of negligence of PG. For information concerning possible dangers at destinations, we recommend contacting the Travel Warnings Section of the U.S. State Department at (202)-647-5225 or www.travel.state.gov and click on "Travel Warnings." For medical information, we recommend contacting the Center for Disease Control at (877)-FYI-TRIP or www.cdc.gov/ travel. Group administrators, spiritual leaders and tour leaders likewise expressly disclaim any liability for the acts and/or omissions of any of the above entities and/or individuals not directly under their supervision or control. Please be advised that the liability of carriers as well as providers of hotel and lodging accommodations is limited by law and you may thus wish to consider purchasing the Passenger Travel Protection Plan and/or additional insurance to protect yourself against any losses or injuries suffered as a result of their acts and/or omissions. In no event shall PG's lability exceed the amounts paid by you for participation in the tour, and subject to the provisions and cancellation fees as set forth in this Brochure. In the event that the tour leader and/or spiritual director named in the brochure or itinerary does not travel with the group and a substitute is not named therein, PG reserves the right to make substitutions of it’s choosing for such person(s). PG is not responsible for any misquotes contained in this brochure or other accompanying documentations, and the contents therein may be changed at any time without notice and at PG's sole discretion. POLICY AGAINST DISCRIMINATION: PG does not discriminate on the basis of race, religion, creed, color, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, age, sexual orientation or status as a Vietnam or other veterans in the provision of its tour and pilgrimage services. PHOTOGRAPHY: The photos shown in the brochure are intended only as samples of the sites visited by certain tours and unless specifically mentioned in this brochure's itinerary, no implication is made that these sites will be visited or seen on this tour. PG reserves the right to take photographs during the operation of any tour and to use such photographs for promotional purposes. Any participant who prefers their image not be used is asked to notify PG in writing prior to departure. LEGAL NOTE: The statements herein and the contract between your participants and PG are made and entered into in Los Angeles County, CA. It is hereby and stipulated that any controversy or claim arising out of or related these Terms and Conditions, to the brochure, or any other information relating in any way to the trip, or to the trip itself, which cannot be amicably settled by mediation, litigated either in a state court in and for Los Angeles County, CA, or in the U.S. District Court for the Central District of CA and shall be governed by the laws of the State of California. NOTE: PG is a registered Seller of Travel in the State of California: CST#: 2105268-40. "Registration as a Seller of Travel does not constitute approval by the State of California." Section 17550.24(f). PG subscribes to the California Travel Consumer Restitution Fund. Non-residents of California are not eligible to make claims to this fund. litigated either in a state court in and for Los Angeles County, CA, or in the U.S. District Court for the Central District of CA and shall be governed by the laws of the State of California.